Contact Us


Toll Free Phone: 
Calling from outside Hong Kong and Macau 
  • +61-2-9352-3389 / +61-2-9352-3390
*Monday to Sunday, including Public Holidays, from 8am-9pm

For card usage enquiry, please refer to the issuer hotline at the back of your card or call to the issuer hotline below:

ICBC Macao
  • General hotline: 8899-5588
  • Sands Lifestyle Platinum & World card: 8398-2662
ICBC Asia
  • Sands Lifestyle Platinum card: 2107-4107
  • Sands Lifestyle World card: 2533-8288

Email